Using the Access Bank Mobile Banking application

Using the Access Bank Mobile Banking application. Still dwells on the commitment to providing information tailored to the seamless and ease of usage of bank products in Nigeria. Access bank is one of the Nigerian banks that had continued to drive innovation among the league of banks who have firmly stand the test of time in providing quality services to its customers alongside treating same as kings in business.

The introduction and use of Access bank mobile banking accompanied whole lot of memorable experience and convenience for its’ customers to access its’ product channels and department with just a one push obtainable on the mobile device.

Access bank mobile banking App– Is an application which enable you to access your Access bank account via cell phone using the Access Mobile application. With Access bank mobile banking App, you can bank anytime and anywhere and anyhow.

Benefits of Access Mobile:

1 You can easily send money to anyone, make stress free payment.

2. You can locate the nearest access bank location through its customized map.

3. Buying airtime from your network providers in Nigeria

4. It gives you the avenue to book flights and pay for Airline tickets.

5. You can buy movie tickets and watch trailers.

6. You can request for ATM cards, hot listing: block and unblock in the event of loss or theft.

7. Generate your statement of account and receipt without visiting any branch.

8. Ease of domiciliary fund transfer without further delay.

 

What you need to register for Access bank mobile banking:

1.  You can register with your smart phone or tablet, running on IOS, Android or Blackberry Operating Systems.

2. You need to have an active Access bank account accompanied with a registered number.

3. Internet connection is required, Token/Transaction PIN, Email or mobile phone number registered with the bank this is required for receipt of your one time password (OTP).

Read also: Introducing the new Skye bank mobile banking application

What you need to start transacting on access bank mobile banking platform:

To start using the mobile banking app, you need to first activate your app using hard/soft token issued by Access bank or a transaction pin obtained by activating your account using your debit card.

However, to start using your mobile app for financial transactions such as transfers and bills payment you need to first activate your app using hardware/soft token issued by Access Bank or a transaction PIN at any Access Bank branch.

The registration process should take less than 5 minutes. Your account details are automatically verified before you begin the process, thereby making it possible to view your account details once registration is completed.

Note: If you have hard/soft token, you can activate your device immediately and begin performing transactions. If you do not own a token, you can activate your app using your debit card details to get a transaction pin.

You can obtain your PIN at any Access Bank branch, as well by inputting your debit card credentials on the app where provided.

How secure is the Access bank mobile banking app?

Access bank has given a lot of attention to protect your account on this mobile banking application.

The application is password protected. Your password is uniquely linked to the access bank mobile banking application on your device, which implies you can only access your account from your device.

Transactions on your mobile banking app are also validated by either a token or a transaction pin which is known to you alone.

These are in addition to other security measures, which the bank has put behind the scene to ensure that your transaction information is protected from intruders.

Caution: Access bank will never request for your PIN, password or security codes via email, SMS or telephone calls.

You can view transactions on all your accounts with the bank using the Access bank mobile banking app.

Does any charge apply when using Access Mobile?

Access bank does not charge you for using the mobile app. However, standard transaction charges apply for transfers to non Access bank accounts, for bills payment. Transfer within Access bank are free of charge.

Who to contact for support:

For support, contact Access Bank contact centre on 01-2712005-7 or send an email tocontactcentre@accessbankplc.com

What will happen if my phone is stolen?

Call the Access bank contact centre on 01-2712005-7 or send an email tocontactcentre@accessbankplc.com to block your profile.

What happens if I lose my PIN?

You may carry out a pin reset on the app. You can also call the Access Bank contact centre on 01-2712005-7 or send an email tocontactcentre@accessbankplc.com to request for a new PIN.

What if I change my mobile device?

If you change your mobile device, the device will be locked, which means you will not be able to log in with your credentials/details, this is because you device has been mapped to your previous device.

To unlock device, select the option unlock device on the entry page of the app. Enter your account number, username and input your transaction PIN, an OTP will be sent to your registered number. Your new device will be unlocked after entering the OTP.

Maximum amount you can transfer:

You can transfer N500,000 per transaction, N2 Million per day. You can use the application as many times you want in a day.

Paying for your DSTV subscription:

Only the first 10 digits of your smart card number would be required, when you pay for your DSTV using the Access bank mobile banking application. Ensure that there are no spaces between the digits of the smart card number.

Definition of terms:

Authentication code– This is the 6 digits code that validates your details during registration on the Access bank mobile banking app. It is sent via SMS to your registered phone number with the bank.

Hardware/soft token– This is a security device that displays an 8 digit passcode issued by the bank to ensure that only transactions originated by an account holder through the internet mobile banking channels can be accessed for processing.

Transaction PIN: This is a 4 to 6 digit code that is used to complete transactions on your Access bank mobile banking app. Should be kept secret at all time.

Login ID: This is a unique name you provide during registration on the mobile app.

Embrace Access Bank mobile banking application today and enjoy a happy banking experience.

Let’s have questions now.

Raphael Orji
About Raphael Orji 229 Articles
Raphael is a seasoned and dynamic writer, with interest in Banking, personal finance, entrepreneurial development. A councillor and motivational speaker.

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