change BVN phone number

Banking

How to change BVN phone number in simple steps

How to change BVN phone number in simple steps

How to change BVN phone number – At the emergence of BVN in 2014, Segun went to one of the Lagos branches of his bank (name withheld), to get profiled for his BVN as mandated by the Central Bank of Nigeria (CBN), that every account holder should comply.

He opened his first bank account in his 18th birthday, as at the time of the struggle for BVN, Segun was “19” he hardly had a phone.

En route to his BVN registration, he used his mother’s phone number at the contact form provided at the bank.

Three years down the line, whenever Segun wants to retrieve his BVN via the *565*0#, he gets a negative response, “As to no BVN attached to his phone number.”

Having approached his bank in one of his usual visits, he lamented his ordeal, on a spot check it was discovered that the phone number on his BVN was quite different from that, in his bank account.

To cap it all, the phone number on his BVN happens to be that of his mother.

At this point Segun will have to change BVN phone number, being that his banking experience around BVN cannot continue the way it is at the moment.

Why you may need to change BVN phone number

  • You no longer have access to your old line, which BVN was primed with
  • The line eventually got lose or stole
  • Your BVN was primed on someone else’s phone number
  • You now have a new line, linked to your bank account, which should as well be extended to your BVN etc.

Read also: BVN change of name in Nigerian bank accounts

How to change your BVN phone number

To accomplish this task effectively, it becomes necessary to make reference to factors surrounding this exercise in a more elementary way, this will convey a better understanding and appreciation of the topic under consideration.

Highlights on dynamics revolving around change of BVN phone number

The idea to change a BVN number comes in two dimensions

#1. A situation where the intended/new phone number is already existing/linked to your bank account for transaction alert purpose.

#2. A scenario where the now preferred phone number is totally different from the phone number linked to your bank account for transaction alert purpose.

If the first/former is involved, kindly follow the under listed steps to get the issue resolved.

  • Visit any of the bank-braches where your BVN was primed

By the above statement, it means that assuming you enrolled for your BVN in bank A.

Kindly visit any of the bank A’s branches very close to your location.

You must not go to the particular branch where your enrolment was effected in the first place.

Haven said that,

  • Having arrived at the branch, walk straight to the customer service desk
  • Tell the officer you want to have the phone number on your BVN changed
  • Upon this request, you will be given a “BVN incidence/correction form,” to fill.

The incidence form contains and requires you to provide the following information accordingly;

#1. Date

#2. BVN NUMBER

#3. You bank account number and phone number

#4. Surname

#5. First name

#6. Other names

#7. Gender

#8. Your date of birth

#9. Your email address should you have any.

Having filled the above, you’re expected to give your incidence/correction report.

Here you are expected to state in clear and legible terms why you want your phone number changed.

In the end, sign accordingly at the tail end, this action indicates authorization to the bank to proceed with the changes on your express instruction.

If the second/later is involved, you have a little task to accomplish as well as shown in the below guideline.

  • Having arrived at the branch, walk straight to the customer service desk
  • Tell the officer you want to have the phone number on your BVN changed

Being that the new phone number you now want linked does not exist/is not linked to your bank account already.

The officer will first and foremost give you an additional form to the BVN incidence/correction form.

The additional form this time is called “the extended customer information update form.”

You are required to fill these forms correctly and appropriately.

The essence of the extended customer information update form is to further signal that you have decided to effect changes to your bank account, expressly done on your approval.

The bank will file these copies in her archives, just in case you turn out to refute or decline a knowledge of such instruction tomorrow.

And by implication, your now new phone number should be added/linked to your bank account for transaction alert purpose.

Note: For this category, you will likewise fill the BVN incidence form in addition to the extended customer information update form.

There’s no compulsory sequence in the details of arrangement on the said forms across banks, the forms and information may differ in appearance, but the details compliments.

On completing and submission of the said forms, the change BVN phone number is expected to be effected in less than 24 hours, if there’s delay, it should then last latest 48 hours.

Read also: How to link BVN to account yourself without going to the bank

Frequently Asked Questions on how to change BVN phone number

A close search shows that bank customers have continued to ask the below questions,

  • How to change BVN phone number online Access bank
  • How to change my BVN phone number online first bank
  • How to change my BVN phone number online FCMB
  • How to change my BVN phone number online Zenith bank
  • How to update BVN data
  • How to retrieve BVN without phone number
  • How to change my BVN phone number online Polaris bank

Question 1-4 centers on changing BVN phone number online, particularly for Access bank, First bank, FCMB, Polaris bank and Zenith bank.

Unfortunately you cannot effect this task online.

This is giving to the fact that BVN is such a sensitive information, once accessed wrogly by unauthorised users, account could be manupulated, which could lead to loss of funds.

This task remains the sole responsibility of the bank at this time.

How to retrieve BVN without phone number?

I assume you already know yourt BVN could be retrieved by dialing *565*0# from the very phone number your BVN registration was enrolled on.

In any case you do not have access to such phone number, kindly visit the nearest branch of any bank your account is domiciled with.

Make your account number available on a piece of paper, then sign your signature, the customer service officer should be able to provide your BVN having confirmed that the aforementioned account really belongs to you.

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