COVID-19: FCMB encourages customers to use alternate channels while the novel pandemic lasts
May 27, 2020
FCMB – Dear VALUED CUSTOMER
As the number of new COVID-19 cases remains on the rise, our collective responsibility to ensure we take the necessary steps to minimize the risk of spreading the virus must be taken seriously. This includes practicing good respiratory hygiene habits, avoiding large gatherings, staying home where possible and maintaining social distance if you must go out.
Our electronic banking channels (*329#, FCMB New Mobile App, FCMBOnline and Temi)
In the unlikely event that you have reason to visit one of our branches, please click here to find the nearest open branch. Operational hours are Mondays to Fridays from 9am to 2pm in Lagos and 3pm in other states. We encourage you to kindly adhere to the following measures put in place at our branches for the safety of our customers and employees:
All staff and customers must wear face masks for the duration of their stay in our branches
All persons coming into our premises must have their temperature taken
Hand sanitizers have been provided and must be used before entry into the banking halls and ATM areas
Social distancing will be maintained at all times and only a few customers will be allowed in the banking hall at any given time; please follow the directions of the staff and security personnel
Kindly be aware that fraudsters are actively exploiting the fear and uncertainty created by COVID-19 to prey on innocent people. Ensure you never share sensitive banking information (BVN, OTPs, CVVs, Card Numbers, PINs etc.) with anyone over the phone or online.
Please visit www.fcmb.com/
Thank you for choosing FCMB.
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