GTBank customer care details for complaints, enquiry and dispute resolution 2019
September 6, 2023
GTBank customer care details for complaints, enquiry and dispute resolution 2019
GTBank customer care – I once had an issue with my debit card, in fact I misplaced it, didn’t really know its way about. During this period, I developed this sense of insecurity and was so unease.
One funny thing in my case was that I couldn’t lay my hands on my bank’s Customer care line as fast as I’d ever wanted to, on the heat of the moment. But finally I did.
What could you learn from my experience, I was beclouded with every sense of insecurity, of course where a man’s treasure lies there you find his heart, after all I’m not a super human.
The essence of this guide is to arm you with GTBank customer care details, just in case you find yourself in my situation as a GTBank customer.
For the purpose of this guide, I will likewise answer your mind boggling question in the following areas
- GTBank customer care online chat
- GTBank customer care number
- GTBank email address for complaints and enquiries
- How to change GTBank phone number
- How to change GTBank email address
- GTBank Nigeria complaints, email address and more.
GTconnect 24 hous contact center is as well represented by any of the following: Gtb Connect, Gt Connect, Gtbank Connect etc.
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You may have to reach Gtconnect for any of the following reasons:
- To tender request to block your ATM Card
- GTBnak online banking enquiries
- Card transaction related issues
- Pin re-issue
- You request for your statement of account
- Order/request for your cheque book
- For payment of bills
- Fund transfer
- ATM dispense error
- Account balance enquiry
- Dormant account reactivation
- The GTBank transfer code *737# and so on.
GTBank customer care online chat
- Kindly visithttps://www.gtbank.com , on arrival you will see a chat/message icon that says chat, click on it.
- It will then lunch an interface where it says “introduce yourself” enter your name and email address, phone number, select your enquiry or issue type then enter your message and click on start chatting, with this you will get appropriate response from the GTBank customer care representative.
GTBank customer care number
You can reach the customer care via any of these numbers
- +234 700 4826 66328
- +234 1448 0000
- +234 802 900 2900
- +234 803 900 3900
GTBank email address for complaints and enquiries
- For enquiry:enquiries@gtbank.com
- For complaints:complaints@gtbank.com
- Twitter: @gtbank_help
- Official website:https://www.gtbank.com
How to change gtbank phone number
This has been one of the recurrent questions to gtbank customer care and I’m committed to doing justice to it at this point.
You can actually change your phone number in a gtbank account in case you misplace your phone or maybe you do not have access to such number any more or for any other reason best known to you, giving that debit and credit alerts are sensitive aspects of banking.
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Take the following steps:
- Walk into any gtbank branch in your location
- On arrival, walk straight to the customer service desk
- Tell whoever is in charge that you’d like to change your contact number
- Get ready to provide answers on why you’d like to do that
- You will be asked to write officially to the bank stating your reasons in clear terms
- After that, you will be given a customer information update form to fill, this is after your mandate signature and image had been confirmed to ascertain the account belongs to you
- Upon confirmation of the correctness of details, your contact phone number will be changed, this will usually happen in less than 24 hours.
Conclusion
Banking in Nigeria has gradually evolved to a do it yourself even from the comfort of your home, it’s on this premise that GTBank customer care details have been made available to its valued and numerous customers like you to take a speedy advantage in making enquiries and complaints. Thank you for your time, drop your questions in the comment box if any.
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11 comments on “GTBank customer care details for complaints, enquiry and dispute resolution 2019”
TIJANI HAMMED
May 23, 2019 at 12:06 pmI OPENED AN ACCOUNT ON 18 OF APRIL AND EVEN DEPOSIT 3000.UP TILL NOW AND I’M YET TO RECEIVE AN ALERT CONTAINING MY ACCOUNT DETAILS.I’M FED UP O.
Raphael Orji
May 23, 2019 at 2:34 pmHello Tijani,
If you opened your account in a GTBank branch, kindly visit the branch to ascertain why your account hasn’t been opened.
Ighowwho
November 29, 2019 at 5:26 pmI have two account with gtb bank and have gone to close one but whenever I want to transfer it will say all my accounts are restricted
Raphael Orji
November 29, 2019 at 10:15 pmHello Ighowwho,
These accounts were linked together.
They probably have restricted the both.
Kindly visit the branch and enquire into this issue.
They should resolve this without further delays.
Kind regards.
ADEBOWALE ABIGEAL ADELOMO
March 27, 2020 at 1:44 amsir/ma,
i have been using my account since i was an
undergraduate, also,
during my NYSC i still use the same account for
my transaction and
fortunately for me iam still using the said
account which i registered
with for my NPOWER programme.
unfortunately, your TANKE AND TAIWO branch ,
ilorin which i do
normally lodge my complain said they about to
close it finally because
is a student account. and they advised me to
open a new account which
i did. but the issue was that THE NPOWER
ADVICE ME TO SOLVE THE ISSUE
WITH MY BANK, because they will continue
sending my stipend to my
initial account.
PLEASE I BEG YOU IN THE NAME OF GOD TRY TO
ASSIST ME ON THE ISSUE OF UPGRADING OF ACCOUNT
acct name: ADEBOWALE ABIGEAL ADELOMO
acct Number:0113667324
THANKS
Ezeni precious ijeoma
November 14, 2020 at 6:18 amYou always having network problems I want to do transfer now is not going since yesterday ND is very important what kind of bank is this everytime network issue is annoying
Raphael Orji
November 17, 2020 at 7:03 amHello Precious,
It’s a pity going through this.
This could as a result of network downtime.
Do try again after several minutes, it will sure be completed.
Regards.
AMACHREE TAMS TUBOTAMUNO
December 9, 2020 at 9:26 pmi transfered 900 naira to my betking site 2 days ago and up till now the money have not reflected. pls i want it reversed to back to my account 0039603987. Amachree Tubotamuno Tams.
Raphael Orji
December 10, 2020 at 9:54 amHello Amachreee,
Kindly note that technical issue could be responsible for this delay.
Hopefully the transaction will reflect thereafter.
Regards.
Adelegan Folasade Tomi
August 21, 2021 at 1:07 pmI transfer money from FCMB to GT,I was debited but GT didn’t give d money,I went to FCMB,d transaction was successful,but d GT woman didn’t want to collect her statement of account and I can’t go and collect it,all what she is saying is that she was not credited , please wat can I do
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